Privacy Policies

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

1.1 Information You Provide

  • Personal Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain personal information from you, including your name, billing address, shipping address, payment information (including credit card numbers or PayPal details), email address, and phone number.
  • Account Information: If you create an account with us, we will collect your username, password, and other relevant details.

1.2 Information Automatically Collected

  • Device Information: As you browse the Site, we automatically collect information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
  • Usage Information: We collect information about how you interact with the Site, including pages viewed, products viewed, and your interactions with features on the Site.

1.3 Information from Cookies and Other Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Process Orders: We use your personal information to process and fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
  • To Communicate with You: We use your contact information to communicate with you about your order, respond to your inquiries, and send you promotional information (if you have opted in to receive such communication).
  • To Improve Our Site: We use the device and usage information to monitor and analyze the performance of our Site, improve our products and services, and to detect, prevent, and address technical issues.
  • For Marketing Purposes: With your consent, we may use your personal information to send you marketing communications that we believe may be of interest to you.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with third parties in the following circumstances:

  • Service Providers: We share your personal information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and shipping.
  • Compliance with Laws: We may share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
4. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct or update your personal information.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
5. Data Security

We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at: customer.service@lilbugkids.com